FAQs
LREF- What does LREF do?
- How do I contact LREF?
- Will LREF show my properties for me?
- Does LREF make phone calls to screen potential tenants
Reporting / Tracking
- Why can't I see the phone number that called me?
- What does "No Data Available" and "Unknown" mean?
- How do you track phone leads?
- What are considered leads?
- Can we see how many times each ad was viewed?
- Where will my advertisement appear?
Billing
Getting Started / Ads
- How do I add photos to my ad?
- How do I get started?
- How do I post an ad?
- Are images included with my advertisement?
- When will my ads be posted?
- How do I change text in my advertisement?
- How many edits can I do for each property?
- How to I add mulitple contacts for each account?
- What does LREF do?
LREF's mission is to help drive as many qualified leads to property managers and real estate investors at a lower cost than traditional advertising. We post your ad on over 50 different rental related websites. Post once with us, we do the rest!
- How do I contact LREF?
You can send us an email Here
- Will LREF show my properties for me?
LREF does not show properties or participate in any lease agreements.
- Does LREF make phone calls to screen potential tenants?
LREF does not take calls from potential tenants. We drive the leads to you, so you can get the close!
- Why can't I see the phone number that called me?
When viewing phone leads, you will see something like this: (860) XXX-XXXX. We do not give out the complete phone number for privacy reasons.
- What does "No Data Available" and "Unknown" mean?
"No data Available" is for emails where we did not store the email content. Any email lead sent before November 14 will show "No data Available." "Unknown" is any email or phone lead where we do not have enough information to display.
- How do you track phone leads?
Each property manager or real estate investor will receive a toll-free number and extension we will apply to every ad we post. This toll-free number and extension will redirect to any number you choose. This can only be used on ads we post.
- What are considered leads?
A lead is either an email that is sent to you or a phone call that is tracked by a unique toll free number. We have found that approximately 200% of the leads can come from a phone call and our clients have found a much higher conversion rate if each of those calls are answered by a person. Studies also show that if a customer does not receive a response from a company within 12 hours, they are more likely to go to another company.
- Can we see how many times each ad was viewed?
Many sites we post your properties to do not allow us to see how many times an ad was viewed. More important is how many people actually respond to that ad, via either phone or email. You can review these reports at any time by logging into your account.
- How do I add photos to my ad?
If you have not paid for your ad yet, you can add photos by signing into your account and clicking on the "Manage My Ads" link. Next to the address, select "Images." Click "Browse" to launch the file browser. Navigate the browser to where your photos are saved. Select one photo at a time and then click "Upload Images." Click "Browse" again to select the next photo.
- How do I get started?
Simply set up an account and provide information to post your first property. Remember, the more information and pictures you provide for the property, the more qualified leads you will receive.
- How do I post an ad?
To post an ad, please login to your account Here. Select "Post Ad" which can be found on the top of the page. If you are experiencing problems try to enable cookies. To learn more visit here.
- How much does it cost?
LREF charges a flat-rate monthly fee. Our packages start as low as $39.95 per month.
- Can I pay through invoice?
At this time, LREF does not offer an invoice payment option.
- How do I change text in my advertisement?
Login to your LREF account and within your my account dashboard, under the "Manage my ads" section select "Edit" to change text. To add or change images, select "Images."
- Are images included with my advertisement?
You can upload up to 5 images per property when you add a new listing.
- Where will my advertisement appear?
LREF runs your advertisements on many different sites. LREF is constantly searching for the best websites to post your advertisement on. For more info on sites please go here.
- How many edits can I do for each property per month?
Once you post and approve your ad, we begin the postings on all of the rental sites. You can change your ad as often as you like. Each change will go into effect within 24 business hours.
- When will my ads be posted?
After you post your ad(s) and check out, the ad will be posted within 24 business hours.
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